Christel McDuffie, Director of Compliance

Christel began her career at CESI Solutions in 2002 as a credit counselor. Since then, she has also served as Assistant Education Director, State Licensing Coordinator and is currently the Director of Compliance.

In her current role, Christel is responsible for ensuring CESI adheres to all state and federal regulations as well as creditor guidelines. Her other responsibilities include managing all functions of the Creditor Services and Resolutions departments.

Christel holds a Bachelor of Arts in Psychology from the University of North Carolina at Chapel Hill as well as a Credit Counselor Certification from the Association for Financial Counseling and Planning Education.

Greg Smalls, Director of Housing Development

As Director of Housing Development, Greg serves in the important role of leading our housing counseling team to better serve and assist the families we speak to every day.

Greg is a 20-year distinguished career veteran of the United States Army and a graduate of Pierce College in Tacoma, Washington.

After leaving the Army Greg worked in communications as an independent sales representative helping build a sales force of over 300 agents. He has extensive experience in training, teaching and motivation.

Greg joined CESI in 2002 and is the Director for our HUD approved Homeownership Center. Greg is a HUD Certified Housing Counselor and a Certified Reverse Mortgage Counselor.

Jonathan Herbin, General Manager

Jonathan is a dedicated professional with a background in facility management. He earned his bachelor's degree from East Carolina University and joined CESI in 2007 as a credit counselor.

Over the years, he has taken on increasingly significant roles, including managing the customer care and human resources departments.

Today, as the General Manager at CESI, Jonathan oversees human resources and general operations. Jonathan is passionate about helping others and is committed to providing CESI's clients with the support they need to succeed.